Trouble Ticket System – Ticketing Made Easy
Key Features
- Buy Once Own it Forever!
Free automatic updates delivered right to your server.
- Easy Install!
Upload and install in less than 5 minutes
- Custom Fields!
Adapt the system to suit you.
- Expandable!
Easily add new features with by installing other modules.
Fast Track Sites Trouble Ticket System (FTSTTS)
The Fast Track Sites Trouble Ticket System is a professional trouble ticket system that allows easy communication between your customers and you. It allows for quick resolutions of problems and easy tracking of current and former tickets. Our custom trouble ticket software features cutting edge functions with the ability to easily add more functionality. Whether your business is just starting or is well on its way, the Fast Track Sites Trouble Ticket System will handle all of your trouble ticket needs with the ability to scale for the future.
In continuous development since 2008 the Fast Track Sites Trouble ticket system has been used by several technology companies as their main help desk software. Our trouble ticket software is made all the more powerful by its new framework our Modular Business Platform. This change allows the Fast Track Trouble Ticket System to easily integrate with our other applications for better interaction between customers and support staff.
Professional Version Features
- Easy Installation
Begin creating and managing trouble tickets quicker with our easy installation process. Simply upload the module and enable it from the admin panel.
- Highly Customizable
Our Trouble Ticket System utilizes system hooks to easily modify and display data.
- Create and Track Trouble Tickets
Create tickets for yourself or others using the built-in form.
- Create Multiple Ticket Categories
Make organization of trouble tickets easier by creating categories to hold different types of tickets.
- Fully AJAX System Allows Table Sorting and Quick Updating
Nearly all tables in our system allow you to quickly order table columns, many of which allow in-line editing.
- Trouble Ticket Overview Dashboard
Our dashboard widget contains information about trouble tickets such as number of closed or open tickets, number of tickets by category and much more.
- Integrates with our Client Management System
Easily associate trouble tickets with your clients and handle everyone’s problems from the Edit Client page!
- Multiple Language Support (English and Italian Included)
Speak multiple languages? So does our platform!
- Breadcrumb Navigation
Breadcrumbs make it easier to go up a level without navigating the entire site.
- Ability to Change System Theme
Easily customize the Trouble Ticket System to match your colors and branding.
- Ability to Change System Time Zone
Make sure your site uses the same time zone you do!
- Printer Friendly Views
- Reports and Graphs
Easily view all trouble tickets in the system using our detailed reports and graphs!
Screenshots
Your Benefits
With your purchase of the Fast Track Sites Trouble Ticket System (FTSTTS) you will receive 6 months of free updates, support via phone and email, access to modules at a discounted price, and help with custom modules.
We are always releasing new features which you get for FREE during your support cycle. Additional support time can be purchased at a discounted yearly rate.
Demo
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