Copyright and Licensing Information
Licenses for applications provided by Fast Track Sites are handled via the original application creators. All Fast Track Sites original applications, modules, and themes fall under the Fast Track Sites Program License and all clauses therein. All third party applications, modules, and themes are the work of the respective owners and any changes, copyright request, licensing information must be handled through them. Failure to abide by the licenses to each product can result in application or website shutdown, legal action, or other actions being brought against the client. Fast Track Sites is not responsible, either legal or otherwise, for changes made by the Client to applications. Any application that has its licenses revoked is NOT eligible for a refund.
Fast Track Sites allows for a 48 hour window for the client to report issues with the website after the full site has been approved and moved to the client’s server. Additions or deletions that were not part of the original reference material will not be covered. After this 48 hour any changes, additions, edits, or deletions can be purchased at the base rate.
Security Update Packages
If a security update package has been purchased, you will receive updates during specified minimum intervals. These intervals are typically as follows: weekly, monthly, bi-monthly, and quarterly. Fast Track Sites may update your website or application at a higher interval at its own discretion.
Fast Track Sites License Renewal
All of Fast Track Sites in-house applications come with 1 year of free security and feature updates. In order to continue receiving updates after this time frame you will need to purchase a license renewal. If you do not renew your application will still function, however, you will not receive any security or feature updates.
Hosting and Domain Names
Hosting and domain names are non-refundable. Our representative will notify you of this when we contact you or you contact us. Failure to pay annual hosting and/or domain fees will result in either the suspension of your account, the disabling of your site, and/or the display of a notice on your website to contact us.